Collect customer feedback from Email
What is Email?
Email lets you send and receive digital messages instantly, facilitating communication and information sharing.
Why should you connect Email to Cycle: Key benefits
For product teams:
1. Leverage AI to analyze all Email data and discover actionable product insights.
2. Dig into product feedback based on customer data and create customer voice reports in no time.
3. Write PRDs with deep empathy and prioritize with confidence.
For sales & CS teams:
1. Effortlessly report call insights and feedback to the product team.
2. Automatically receive updates on the status of each feedback item, all without leaving Email.
This means you can close the feedback loop every time you ship something, making feedback reporting efficient and actionable.
How the Email integration works
Simply forward emails with feedback to your Cycle workspace email address.
Feedback will get processed automatically and linked to relevant roadmap items.
Cycle will consolidate feedback from a same customer based on their email address or unique id.
Simply forward emails with feedback to your Cycle workspace email address.
Feedback will get processed automatically and linked to relevant roadmap items.
Cycle will consolidate feedback from a same customer based on their email address or unique id.
Quick setup
- Go to Cycle’s settings and select the integrations tab, click "Add new," and choose Email.
- Generate a unique Cycle email address.
- Forward relevant emails to this address.
- Cycle will capture and categorize the feedback, streamlining your feedback management process.
Import historical data from Email to Cycle
Use the feedback dropzone to import historical data from Email. You can also use our Zapier integration or install our browser extension to highlight text from anywhere on the web and send it straight to your Cycle workspace. For bulk imports, our CS team has scripts to upload your data in bulk. Contact us.
