New flow to extract insights from feedback and use them in initiatives
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Extracting insights from feedback
- Hovering a highlight will scroll the insights panel straight to the corresponding insight
- No more back and forth navigation between feedback and insights, edit insights with the feedback embedded just above
- Insights are automatically get a title "Insight from {customer} on {linked initiative}"
![](https://cdn.prod.website-files.com/62b99626c708fb61d5bdda12/63fbe299f87ebe6a3f3008c1_Insight%20-%20Scroll%20to%20insight%20(new).gif)
Writing PRDs next to customer insights
- Expand long insights and copy customers’ verbatim right into your PRD
- Create insights manually
![](https://cdn.prod.website-files.com/62b99626c708fb61d5bdda12/63fbd643e3c49810f62167f9_PRD%20-%20Copy%20paste%20user%20quote.gif)
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