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Customer voice dashboard V2 & Drop zone 🗳️

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Slice and dice product feedback with filters on MRR, customer lifecycle, and time frames (like the last 7 or 30 days). It helps you understand whether you have market opportunities, but also keep track of company requests & identify the team members that contribute the most to feedback.

Here's a list of the new dashboard features:

- New date filtering (last 7 days, last 30 days, etc.)
- New charts: insight evolution over time, stats on who captured most product feedback
- Click on a feature to open it
- For each chart, choose between counting insights or the number of distinct companies.

Can't wait to see what customer voice insights you'll be extracting 💪

🗳️ Feedback drop zone

We’ve made it so simple to add new feedback to Cycle that even your cat could do it. 🙀

Drop any image, audio, video, or PDF in the dropzone and let the magic happen as the new pieces of feedback appear in your inbox 🤯 Oh, and did I mention that Cycle automatically extracts the transcript for you? You don't have to think. Just drop those files! ✌

Got a new product idea or just had a cool convo with a customer you'd want to summarize? Just record yourself and get the transcript... automatically!

⚙️ New view logic

Our left sidebar has received a significant makeover to give you easier access to your views.

Additionally, we've added thousands of new icons.

💬 Product summary

You can now automate the creation of a product summary for your all incoming feedback –  it basically lists the key feedback points at the top of the feedback docs.

This is very useful for long feedback, such as support talks or sales call transcripts, when you only want to see the product-related parts.

Learn more

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