Cycle glossary

Product terminology simply explained

Sentiment Analysis

Sentiment Analysis is a technique used in product management and software development to understand the emotions and opinions expressed by users towards a product or feature. It involves analyzing text data such as customer reviews, social media comments, and support tickets to determine whether the sentiment is positive, negative, or neutral. This helps product managers gauge user satisfaction, identify areas for improvement, and make data-driven decisions. With sentiment analysis, you can uncover valuable insights, like finding out if users love your product, hate a specific feature, or are indifferent towards a recent update.

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