Cycle glossary

Product terminology simply explained

Five Whys

The Five Whys is a problem-solving technique used in product management and software development to identify the root cause of an issue by asking "why" five times. It helps to uncover the underlying reasons behind a problem rather than just addressing the surface-level symptoms. Imagine you're fixing a leaking faucet. Instead of just replacing the washer, you would keep asking "why is the washer worn out?" until you reach the real cause, such as a faulty water pressure regulator. This method allows teams to effectively solve problems and prevent them from recurring.

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