Cycle glossary

Product terminology simply explained

Customer Feedback

Customer feedback refers to the valuable insights, opinions, and suggestions provided by customers about a product or service. In the context of product management, customer feedback plays a crucial role in understanding user needs, identifying pain points, and gauging the success of product updates. It helps product managers make informed decisions, prioritize feature development, and align the product strategy with customer expectations. Like a reliable compass, customer feedback guides product teams to navigate the complex landscape of user preferences and steer the product in the right direction.

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