Changelog

Send survey responses straight to Cycle using Zapier

Create your own Zaps and automate feedback collection straight into Cycle!
Are you gathering feedback from forms, surveys, and public portals? We know it’s a lot to manage… Get a centralized repository of them all in your 💌 Feedback Inbox 🤩

CSV import

You’ll now be able to import your existing product roadmap and feedback (or user research) data in your Cycle workspace!

No need to spend time migrating data from your other tools — it will take a minute to feel at home in Cycle 🏠

Roles

You’ll now be able to assign segmented roles (and respective actions to be performed) to various members in your team. Admins, makers, collaborators, .. all working hand in hand in Cycle 🤝

Let them see our new onboarding flow by inviting some teammates in Settings > Members > Add!

Feedback built-in doc type

Cycle is getting more opinionated towards product management: 💬 Feedback is now a built-in discovery doc type, that will be automatically set up with your various source integrations.

Improvements

• We’ve done an extensive design polish session to end the summer season in good shape! 💅
• You can now filter your boards based on the company property
• We’ll keep on improving the onboarding flow every week!

Forward emails as feedback to your Cycle workspace

• Forward any conversation that seems relevant — or send your own content — to a dedicated Cycle email address.That’s it! Your feedback is in Cycle.
• Cycle manages images and threads, you'll never lose any customer context.
• And to make sure you can close the loop, Cycle maps the sender of the email as customer of the feedback doc.

New onboarding flow

• Cycle’s onboarding flow has been entirely revamped!
• Every new user will be guided through a sequence of steps that will make him understand — and perform! — the most fundamental actions to be done in Cycle.
• It’s interactive and real-time! You’ll be able to craft elements of your own workspace even before having entered it. Welcome, home sweet home! 🏠

Improvements

• We added customers avatars and company logos to make it easier to identify who you're getting feedback from
• “No value” for single select properties can be renamed directly from any view
• Images can be downloaded from Cycle docs

Customer view improvements

• You can now see the number of feedback and insights a customer provided straight from the customer list view
• Customers’ avatars and companies’ logos are now inherited from the feedback source! 😎
• We'll now show you the date of the latest feedback shared by each customer.

New integrations settings page

• Integrations are now sorted by type: source (like Slack, Intercom, etc) and collaboration (Linear, GitHub issues, Notion, Miro, Loom, etc).
• Also, setup is much simpler now as linked doc type is set automatically 💪

Improvements

• You can now Cycle in Brave & Firefox with a similar experience to what you have in Chrome.
  Cycle remains fully optimized for Chrome, but we’ll bridge the gap more and more ☝️

• You can now disable the automatic Slack notifications of the Cycle bot that trigger when you capture feedback.