Cycle Ask - Beta
Want to know what makes customers angry?
Wonder what the main customer pain points are this quarter?
Curious to learn what your top customers love about your product?
Just ask!
Cycle Ask will browse through all of your customer feedback and give you an answer in no time 🤗
Gong integration
Automatically fetch Gong sales call transcripts, and process them all on autopilot.
The goal is to extract « voice of sales » insights:
-What are the top feature requests, sorted by $ revenue impact?
-What are the most common problems highlighted by top customers?
-What are the best upsell opportunities?
-What deals are blocked due to a missing feature?
Revenue teams love it as it helps them be analytical about their requests to the product teams: now they can put dollar values on feature requests! 💰
There are 3 ways of using our Gong integration:
1. Automatically fetch new calls or spotlights
2. Manually fetch specific calls or spotlights
3. Paste a call or spotlight link in our Drop Island
You’ll have the embedded video as well as the title, participants, comments, and Gong transcript in a new piece of feedback in Cycle.
Want to get access to it? Reply to this email.