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Improvement

🗒️ Intercom internal notes

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Want to automatically notify your support team when something they’ve been waiting for is moving forward?

Now, whenever a status changes, an internal note will be added to the conversation, keeping everyone in the loop.

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⚡️ Fast transcript access

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Need to follow up quickly after a call with a prospect or customer? You can now access your call transcript within 20 seconds. The video will follow in the same doc within 6 minutes.

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